IATA AIRPORT HANDLING MANUAL (IATA9099-46)

The AHM is a comprehensive guide to standardize ground handling procedures and ensure safe, efficient, and consistent operations across airports worldwide. It provides detailed industry-approved policies and standards for ground handling activities, including passenger services, aircraft loading, load control, and cargo operations. By adhering to the AHM, airlines, ground handlers, and airports can improve operational efficiency, reduce risks, and enhance service quality.

The AHM is a complementary manual to the IATA Ground Operations Manual (IGOM). The IGOM is procedure driven, focusing on “how to ​​do”. The AHM is policy driven and focuses on “what to do”.